{"id":9212,"date":"2020-08-21T18:06:08","date_gmt":"2020-08-21T23:06:08","guid":{"rendered":"https:\/\/prof-it.me\/web\/?p=9212"},"modified":"2025-06-12T11:21:41","modified_gmt":"2025-06-12T16:21:41","slug":"telefonia-virtual","status":"publish","type":"post","link":"https:\/\/prof-it.me\/web\/telefonia-virtual\/","title":{"rendered":"Telefon\u00eda virtual, Chat, V\u00eddeo conferencia, voz y SMS en un solo lugar."},"content":{"rendered":"\t\t
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\u00bfQue es un sistema de telefon\u00eda virtual?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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El sistema de telefon\u00eda virtual <\/span>es una plataforma de comunicaciones qu\u00e9 Integra todo lo que un trabajador requerir\u00eda para comunicarse con sus clientes o compa\u00f1eros\u00a0 de oficina.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00bfQu\u00e9 herramientas ofrece la telefon\u00eda virtual?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dentro de las aplicaciones mas importantes\u00a0 est\u00e1n\u00a0 el chat en vivo, la videollamada, telefon\u00eda con Voz IP e\u00a0integraci\u00f3n<\/span><\/span>\u00a0con redes sociales. Adicionalmente la\u00a0telefon\u00eda virtual<\/span>\u00a0de Prof-IT posee m\u00faltiples funcionalidades extras que permiten agilizar el servicio al cliente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Funcionalidades de la Telefon\u00eda virtual.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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– Enrutamiento por n\u00famero telef\u00f3nico (DID)
– Operadora autom\u00e1tica o Contestadora de – Voz Interactiva (IVR)
– Auto aprovisionamiento de tel\u00e9fonos IP
– Listas negras
– Transferencia ciega y asistida
– Desv\u00edo por l\u00ednea ocupada o sin respuesta
– Monitoreo de todas las llamadas
– Parqueo de llamada
– Captura de llamada
– Encolamiento de llamadas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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– Grabaci\u00f3n de llamadas
– Identificador de llamada incluso estando en espera
– Integraci\u00f3n y desv\u00edo a tel\u00e9fonos celulares
– Conferencia tripartita
– Cuartos de conferencia
– Integraci\u00f3n con base de datos
– Estado de no molestar
– Flexibilidad de configuraci\u00f3n de extensiones
– Grupos de extensiones

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-S\u00edgueme
-Configuraci\u00f3n de rutas de menor costo (LCR)
-Extensiones locales y remotas
-M\u00faltiples clases de m\u00fasica en espera
-Paging
-Administraci\u00f3n por web
-PSTN or digital failover
-Enrutamiento por caller id (CID)
-Correo de voz (Voicemail)\u00a0
-Registro detallado de todas las llamadas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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La Voz IP\u00a0 abre m\u00faltiples posibilidades a un precio alrededor de un 80% menos que la telefon\u00eda tradicional. por lo que es ideal para todo tipo de negocios sin importar su tama\u00f1o o actividad econ\u00f3mica. pide tu asesor\u00eda Gratis con uno de nuestros ingenieros y seguro te mostraremos como esta tecnolog\u00eda puede ser un excelente inversi\u00f3n\u00a0 que mejore tu rentabilidad y eficiencia laboral.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Temas relacionados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Principales indicadores de venta en el call center<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Como crear un call center desde casa<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Minutos VoIP en Colombia<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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PBX Virtual Colombia<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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La mejor herramienta de telefon\u00eda virtual<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Siguenos en redes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t<\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"\u00bfQue es un sistema de telefon\u00eda virtual? El sistema de telefon\u00eda virtual es una plataforma de comunicaciones qu\u00e9 Integra todo lo que un trabajador requerir\u00eda para comunicarse con sus clientes o compa\u00f1eros  de oficina.  \u00bfQu\u00e9 herramientas ofrece la telefon\u00eda virtual? Dentro de las aplicaciones mas importantes  est\u00e1n  el chat en vivo, la videollamada, telefon\u00eda con… Leer m\u00e1s »Telefon\u00eda virtual, Chat, V\u00eddeo conferencia, voz y SMS en un solo lugar.<\/span><\/a>","protected":false},"author":3,"featured_media":11780,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"right","neve_meta_container":"contained","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"on","neve_meta_disable_title":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-9212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\nTelefon\u00eda virtual todo en un solo lugar.<\/title>\n<meta name=\"description\" content=\"La telefon\u00eda 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